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The following are our terms and conditions of trade.

Account types

Online / Retail:

To purchase via our on line store you need to register your details with us, this allows us to ensure we have appropriate means of contacting you with regards your transactions.

Privacy Policy

When you communicate or conduct a transaction via this web site, you supply us with personal information.  Your privacy is important to us and therefore your information and contact details are only used for the purpose for which you supplied them.  We will not share, sell or pass this information onto other third parties, except where legislation requires.

Payment terms

Bank or Personal Cheques are to be made out to Cabins To Go Ltd and posted to:

Cabins To Go
16 Arklow Lane
Stanmore Bay
Whangaparaoa

Direct bank transfer to bank account details given below.

For cheque or bank transfer payments, your order will be dispatched once payment has been cleared or verified. Shipping will occur whenever possible by Courier with "Sign for Delivery".

Trade customers payment is required by 20th of the month following delivery.

Ownership of the goods does not pass until payment is received in full.

Bank Account Details

For direct credit payments for goods purchased from Cabins To Go Ltd, please make payment to the following Bank account.
Once monies have been received your order will be dispatched.

Bank: Westpac Whangaparaoa
Account Name: Cabins To Go
Account No: 03 - 0419 - 0117371 - 00.

Goods & Services Tax GST

All prices quoted include GST
GST No: 53-872-298.

Returns Policy

Cabins To Go Ltd will only accept returns for the following reasons:

  • Goods damaged or faulty prior to delivery.
  • Goods supplied incorrectly.
  • Goods failing to meet any applicable guarantees under the Consumer Guarantees Act 1993.
  • Goods that vary from their description on the website.

For returns please include a copy of the invoice or packing slip that accompanied your order. If you are unable to provide a copy of the invoice or packing slip, include a note containing your order number, name, address, email address, contact phone number, and reason for return. You will be notified by email when your return is received. Please allow 28 days for resolve of your return.

Refunds

Whenever possible, Cabins To Go Ltd will replace any damaged or faulty goods; otherwise a full refund will be issued for the value of the damaged or faulty goods.

Warranty

Cabins To Go Ltd guarantees their products against faulty workmanship or defective materials for a period of 12 months from the date of purchase. They will be replaced at no charge to the purchaser once the defect has been inspected and confirmed. Exclusions: This guarantee does not cover damage through accident, neglect, incorrect installation or any damage whatsoever after delivery to the purchaser for reasons not related to their state or condition at the time of purchase. Note: Commercial use: It is a condition of sale that this guarantee and the *Consumer Guarantees Act will not apply if this product is acquired for commercial use.

Consumer Guarentees Act *

Consumer Guarantees Act: This guarantee is in addition to any rights and remedies available to a "consumer" as defined under the Consumer Guarantees Act (as detailed below).

  • Be of acceptable quality.**
  • Be fit for their particular purpose.
  • Match the description given in advertisements or sales brochures, or by the sales assistant.
  • Match the sample or demonstration model.
  • Be owned by the consumer, once purchased.
  • Be a reasonable price, if no price or pricing formula has been previously agreed

Acceptable quality**

  • Do what they are made to do.
  • Are acceptable in appearance and finish.
  • Are free from minor defects.
  • Are safe and durable.

Contact Details

16 Arklow Lane
Stanmore Bay, Whangaparaoa
New Zealand 0932
View street map.
 
Phone: 09 428 3800
Toll Free: 0800 929 270

Email

Office hours

Our office hours (or cabin viewing) are:

Monday to Thursday 8.30 to 4.30.
Friday 8.30 to 4pm.
Saturday 9 to 12.30.
Saturday Afternoon: by appointment.